Privacy Policy
Effective date: April 13, 2026
1. Introduction
SignEmUp is operated by Harrow Studio LLC. This Privacy Policy explains how we collect, use, and protect your personal information when you use our web application at signemup.app, our mobile application, and related cloud services (collectively, the “Service”).
If you have questions about this policy, contact us at support@signemup.app.
2. Information We Collect
Account Information
When you create an account, we collect your email address and, if you sign in with Google or Apple, your display name as provided by the identity provider. Passwords are hashed by Firebase Authentication—we never see or store plaintext passwords.
Family & Children's Information
Parents and guardians enter their children's names, birth month and year (used to calculate age for camp filtering), sports, activities, and interests. This information is entered by adults, not by children.
Location Data
You may optionally provide a home address and coordinates for camp discovery. On mobile, we request foreground GPS access with your permission. On web, we use the browser Geolocation API with your permission. We also derive a metro area from your location for filtering camp results.
Schedule & Event Data
Events you create—practices, games, camps, and other activities—including dates, times, durations, recurrence settings, and transport or carpool details.
Device & Notification Data
If you enable push notifications, we store a device token (via Firebase Cloud Messaging), your notification preferences (enabled or disabled, quiet hours), and your timezone.
Feedback
Feature requests and bug reports you submit through the app, including the title, description, and category. Feedback is visible to other authenticated users.
Waitlist
If you join the waitlist on our landing page, we collect the email address you provide.
3. How We Use Your Information
- Provide the Service: scheduling, camp discovery, family coordination, and push notifications.
- Communicate: push notifications (delivered outside your quiet hours), and service announcements.
- Improve the Service: aggregate feedback analysis to prioritize features and fixes.
- Security: rate limiting on public endpoints, input validation, and fraud prevention.
We do not use your information for advertising, profiling, or automated decision-making.
4. How We Share Your Information
Within Your Family
Family members you invite to your workspace can see all children, events, and camp data in that workspace.
Service Providers
We use the following third-party services to operate SignEmUp:
- Firebase / Google Cloud Platform: authentication, database, cloud functions, hosting, and push notifications.
- Google Maps Platform: address autocomplete, geocoding, and map display.
- Google Fonts: typography loaded client-side (Inter, Playfair Display, JetBrains Mono).
We Do Not
- Sell personal data to third parties.
- Share data with advertisers or data brokers.
- Serve targeted advertisements.
- Use third-party analytics or tracking services.
5. Children's Privacy
SignEmUp collects information about children from their parents and legal guardians. Children do not create accounts, do not log in, and do not interact with the app directly.
Information collected about children (name, birth month and year, sports, and interests) is used solely to provide scheduling and camp discovery features to their parents.
Parents can view, edit, or delete their children's information at any time through the app or by contacting support@signemup.app.
We do not knowingly collect personal information directly from children under 13. If we learn that a child has provided us with personal information directly, we will delete it promptly.
6. Data Security
- All data is transmitted over HTTPS (TLS encryption in transit).
- Firebase Security Rules enforce family-scoped data access.
- Authentication is required for all non-public endpoints.
- Rate limiting protects public-facing endpoints.
- Server-side input validation on all Cloud Functions.
No method of electronic storage is 100% secure. We implement industry-standard measures but cannot guarantee absolute security.
7. Data Retention & Deletion
We retain your data while your account is active. You may delete your account at any time via in-app account deletion or by emailing support@signemup.app.
Upon deletion, we remove your account data, family data (if you are the sole owner), children's data, events, camp statuses, and notification tokens. Waitlist emails are retained unless you specifically request their deletion. Data may persist in system backups for a limited period.
8. Your Rights
- Access: request a copy of your personal data.
- Correction: update your information through the app or by contacting us.
- Deletion: delete your account and associated data (see Section 7).
- Notification preferences: opt out of push notifications via device settings or in-app preferences.
California Residents (CCPA)
We do not sell your personal information. You have the right to know what data we collect and how it is used, to request deletion, and to not be discriminated against for exercising these rights. Contact support@signemup.app to exercise any of these rights.
9. Third-Party Services
SignEmUp integrates with third-party services that have their own privacy policies:
- Google Cloud Platform / Firebase: Privacy Notice
- Google Maps Platform: Privacy Policy
We encourage you to review their policies. We are not responsible for the privacy practices of third-party services.
10. Cookies & Local Storage
SignEmUp does not use traditional tracking cookies or third-party analytics cookies.
We use browser storage for functional purposes: IndexedDB for Firebase Auth session persistence (managed by the Firebase SDK) and localStorage for UI preferences. On mobile, we use AsyncStorage for auth session persistence.
Google Maps may use cookies per Google's own policies when the Maps component loads.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top and notify users via the app or email. Continued use of SignEmUp after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy questions, data requests, or concerns:
Email: support@signemup.app
Entity: Harrow Studio LLC
See also: Terms of Service